Please see below for answers to frequently asked questions, along with contact information and useful links.
MetLife separated a portion of our life insurance and annuity business, (products sold in-person through an agent), establishing a company called Brighthouse Financial, Inc. Certain policies remain with MetLife and others have transitioned to Brighthouse Financial1, based on the issuing company for your policy.
If you have a policy that was issued by one of these companies, your life insurance policy has been transitioned to Brighthouse Financial:
Owners of inforce individual life insurance policies that moved to Brighthouse Financial were sent an endorsement changing the name of the issuing company for their policies.
If you have a policy that was issued by one of these companies, your life insurance policy remained with MetLife:
Please provide us with your new information so we can keep you informed about the status of your policies. Get started by clicking the link for our Online Change of Address Form.
Forms required for many common task can be found on our forms library page. Simply complete the necessary form and then mail or fax to the address indicated.
The policy owner is the person who owns the life insurance policy. In many cases, the policy owner is also the person who is insured by the policy. However, the policy owner may also be a relative of the insured, a trust, partnership, a corporation, or some other person or entity.
A beneficiary is the person(s) selected by the policy owner to receive the life insurance payments upon the death of the insured.
Premiums are the payments made to the insurance company to purchase and keep a policy active.
A death benefit is the amount paid to the beneficiary at the time of the death of the insured. Loans and/or withdrawals can impact death benefit.
The face amount is generally the initial death benefit of the policy, but the actual amount payable will depend on any additional benefits purchased or options elected, withdrawals or loans taken and the provisions of the policy.
Visit our Policy Finder page to enter in whatever details you have, and we'll see if we can find it.
1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. The current MetLife insurance companies do not sell individual annuities or life insurance to individuals. MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to Brighthouse Services, LLC and its affiliates.