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Member Experience

ID Card

We’ve made it simple -- your employees will receive an ID card co-branded to include the logo of their assigned Regional Service Center, giving your employees confidence that their insurance will be recognized internationally.


Regional Service Centers1

MetLife’s unique Regional Service Center model sets us apart from our competition. This centrally-managed, regionally-operated model combines MetLife’s exceptional global coverage with access to local networks; compliant local policies; on-the-ground claims; and customer service excellence.

Welcome Kit

Our goal is to educate your employees to ensure that they are informed on how to use the MetLife benefits program confidently and correctly. A better understanding of the program will help employees stay safe and healthy while on assignment and also drive cost savings for your bottom line.



MetLife is committed to the development of online self-service tools to help you and your employees cut your paper trail, access important information, and manage health care virtually anywhere.

1 Some Regional Service Centers are operated by MetLife affiliates and some by third parties contracted by MetLife

Contact Us

We're here to help. 

Contact your local Director of Sales to discuss the right approach to meet your needs.

Contact a Worldwide Benefits Specialist

eBenefit Login